Family Supports Institute Ontario


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Certificate in Trauma Counselling for Front-Line Workers

July 10, 2017 - July 21, 2017


In this certification program, you will be given the most current information on the biopsychosocial phenomenon of trauma and training in how to assess and respond ethically and appropriately to clients, given the parameters of the workplace. You will also examine how workers and organizations are affected by and respond to working with traumatized individuals and develop trauma-informed approaches to work that enhance personal and professional resilience.

The trauma issues experienced by adult clients/consumers may include: early childhood trauma,violent crime, work related trauma, motor vehicle accidents and chronic and terminal illness.
You will learn to:

Identify: You will learn to identify and understand the range of reactions traumatized individuals by experience such as:

    • Acute PTSD, PTSD, Grief/Bereavement Reactions, Developmental Trauma , Complex Trauma, Developmental Trauma, chronic frustration and misery, dissociative reactions and  anxious and disorganized attachment patterns
    • Assess: You will learn key questions to ask clients in acute and complex situation to assess and guide interventions
    • Intervene: You will learn strategies that will assist clients in adaptive coping and overcoming the debilitating effects of:
        • Hypo/hyperarousal,  affect dysregulation, sleep dysregulation, intrusive imagery, flashbacks and nightmare management, guilt shame, blame, client paralysis and therapeutic impasses

The objective with clients who have experienced a single incident trauma is to help clients recover to base-line functioning by using psychoeducation and symptom management strategies.
The objective with clients, who have experienced complex/developmental trauma, is to mitigate layers of human suffering that has manifested in entrenched rigid maladaptive patterns. Our work with clients is to bring clarity to the origin, presence and manifestations of these patterns and to develop a systematic process for changing the core belief system/schema that drives these patterns.

The Certificate in Trauma Counselling for Front-Line Workers is designed for experienced front-line workers (nurses, clergy, social workers, residential workers, addiction counselors) who provide short-term (non-psychotherapy) counseling contact with vulnerable populations in community based settings.

A non-refundable deposit is required to hold your spot.

Dates: July 10, 11, 12, 19, 20 and 21, 2017

Facilitator:  Natalie Zlodre MSW, RSW

For information about fees

To register


Hincks-Dellcrest Institute
114 Maitland Street
Toronto, ON M4Y 1E1 Canada
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